Terms and Conditions
Magellan Stickers is a department of Magellan Promotions. All language uses the legal name of Magellan Promotions.
Quotes: Any special quotes provided by Magellan Promotions are good for 30 days. Items impacted by fluctuating tariffs are exempted from this policy. Should pricing increase due to tariff increases, quoted pricing will change. Magellan Promotions will confirm all pricing in writing before an order is put into production, should it be impacted by tariff fluctuations.
Sales Orders: The sales order reflects all information for your order. Please review carefully and confirm the shipping address, item info (including quantity, colors, sizing), artwork info and delivery dates. No credit will be issued for errors on sales orders after approval.
Proofs: On all orders, Magellan Promotions will email a proof of the artwork, showing the imprint, imprint size and imprint color(s). The production order will remain on hold until approval is received.
Review proofs carefully for any errors. This includes, but is not limited to:
- Spelling
- Missing type
- Copy
- Logo
- Logo size
- Layout
- Imprint color
- Item description
- Item colors
Credit will not be issued for art errors after approval.
Magellan Promotions proofs do not represent exact product or imprint colors, and colors can vary based on the computer screen. To see exact colors of the product and/or artwork, a pre-production sample may be able to be made for an additional cost. Please contact your Magellan Promotions Account Manager to discuss a pre-production proof/sample.
Pantone Colors: If a PMS match of a specific color is required, a PMS pantone match charge may apply. All quotes will include the PMS pantone charge if it applies.
Graphic Design Services: If artwork services are required, our on-staff graphic designer runs $50.00 per half hour. We will confirm estimated design services in advance, and we will not begin until we have customer approval.
Payment: Payment terms are Net 30, with payment preferred via check or ACH. Payment by credit card is an option. If credit has not been established with Magellan Promotions, pre-payment may be required. To set up payment terms, contact an Account Manager.
Over/Under Runs/Exact Quantities: Every effort will be made to ship the exact quantity ordered. However due to the nature of the printing process, we reserve the right to under or over ship an order by up to 10% and invoice the quantity delivered. If an exact quantity is required, additional charges may apply.
Returns: All sales are final. Magellan Promotions needs to be made aware of any defects with the production order within 10 days of the delivery. Products that are not imprinted correctly will be replaced at no charge. All returns require written approval.